B Additional conditions for the use of the event platform
Within the framework of the event platform, YOGANECT offers its users (the organizing user is hereinafter referred to as "organizer") the opportunity to plan, organize, advertise, and register users for events as well as admission tickets and, if applicable, admission tickets for events, private events, meetings, lessons, meetings, conferences, workshops, webinars, virtual events, etc. (hereinafter referred to as "events") and to have them billed via YOGANECT. In addition, YOGANECT may offer certain additional services to event organizers. YOGANECT itself does not act as an organizer, but merely provides the technical infrastructure.
Conversely, YOGANECT offers its users the opportunity to participate in these events (hereinafter referred to as "participant" or “attendee”), to make reservations as well as to purchase admission tickets and, if necessary, further products and services (the participating user is hereinafter referred to as "participant"). YOGANECT acts with its event platform exclusively as an intermediary for events. YOGANECT acts on behalf of the customer based on a contract for the provision of services against payment and arranges events of other organizers. The services offered are offered in the name of and for the account of third parties. The participation conditions and general terms and conditions of the respective organizers apply to the brokered events, which the participant can view on the event platform or request from the organizer.
B.1 Conclusion of contract and assurances at conclusion of contract, as well as contents of the mediation contract
B.1.1 By sending the booking request provided on the event platform, the participant makes a binding offer for the conclusion of a business management contract (hereinafter referred to as "brokerage order") with YOGANECT, to which the participant is bound for five days. The mediation order includes the booking of the event, travel services and the financial settlement with the respective service provider. The participant must be 18 years old and have full legal capacity.
B.1.2 YOGANECT accepts this offer by sending the booking confirmation, at the latest when the event appears in the participant's profile on the YOGANECT website under the link "My Bookings". The participant is obliged to view his bookings on the YOGANECT website, if the participant has not received a booking confirmation contrary to expectations. The booking confirmation is usually sent within 24 hours. If the participant has not received confirmation within 24 hours of booking and the event is not listed under "My Bookings", the participant should contact YOGANECT. There is no legal obligation to accept the offer.
B.1.3 YOGANECT is entitled to cancel a participant's order (unilateral right of withdrawal) if the participant violates or attempts to circumvent such conditions, which have been established by the organizer or by YOGANECT within the scope of the advance sale. The declaration of cancellation or withdrawal can also be made conclusively by crediting the amounts paid.
B.1.4 Participant has no right of revocation for the brokerage contract with YOGANECT.
B.1.5 The contractual language between the Participant and YOGANECT is English.
B.1.6 A main contract is concluded between the participant and the organizer for the execution of the event, which implies the acceptance of the terms and conditions of the respective organizer. The main contract is concluded with the acceptance of the organizer. The participant will be informed about the acceptance of the offer via email and/or in the user profile under "My bookings" with the acceptance.
B.1.7 If the participant also registers other persons for the event, the participant undertakes to assume responsibility for the contractual obligations of all persons registered by him.
B.1.8 YOGANECT does not become a contracting party regarding the execution and services of the event.
B.1.9 The information about the respective event, the available number of participants, the ticket price, the available payment methods and the separate event and business terms and conditions are exclusively based on the settings and specifications made by the respective organizer when creating the offer for the event on the YOGANECT website. YOGANECT has no influence on these settings; the responsibility for the correctness of the settings lies with the organizer.
B.2 Duties and services of the intermediary
B.2.1 The contractual obligation of YOGANECT consists, in accordance with these terms and conditions of brokerage, in the brokerage of contracts, within the scope of availability, with the respective organizer according to the booking request. The service of YOGANECT is limited to the provision of the event platform between participant and event and the passing on of the contact data. The provision of the booked service as such is not part of the service obligations of YOGANECT.
B.2.2 YOGANECT is entitled to send the participant an information email with the summarized information about the event a few weeks before the start of the event.
B.2.3 Insurance is not included in the price of the event. YOGANECT recommends that participants consider the possibility of taking out insurance such as travel cancellation insurance or accident insurance.
B.2.4 YOGANECT's scope of services also includes the provision of some event information to participants via email or notification on the YOGANECT website prior to departure. Just like the YOGANECT website, these e-mail messages as well as the confirmation e-mail for your booking may contain small amounts of advertising from YOGANECT or contractual partners of YOGANECT. If you subscribe to the newsletter, your email address will be used for our own advertising purposes until you unsubscribe from the newsletter. Cancellation is possible at any time.
B.2.5 In case of complaints or other claims against the organizer, the obligation of YOGANECT is limited to the notification of the name and address of the participant.
B.2.6. In addition, YOGANECT will try to inform the participant about changes of events, e.g. cancellations, by phone call, email or notification.
B.2.7 The events brokered by YOGANECT are discontinued by international event organizers and are usually held in English. In case of any difficulties in understanding these details, the YOGANECT customer service will help you via email (email@example.com).
B.3 Obligations of the participant
B.3.1 The participant is obliged to carefully check the booking confirmation for correctness and completeness. If the booking confirmation contains deviations, the participant shall inform the organizer and YOGANECT immediately. If the notification is omitted, the registration becomes binding with the content of the booking confirmation.
B.3.2 Changes and deviations due to direct communication between the organizer and the participant cannot be checked by YOGANECT. The participant is obliged to inform YOGANECT immediately of any missing information or other discrepancies. If the participant does not comply with this obligation, he may be jointly responsible for any resulting damage.
B.3.3 The participant accepts that YOGANECT only provides information and invoices electronically and not by post.
B.4 Payment processing, methods and modalities for participants
B.4.1 YOGANECT only accepts the means of payment specified by it and is entitled to demand a reasonable down payment upon conclusion of the contract. Otherwise, payments are due on the agreed dates.
B.4.2 The fees incurred by the parties for payment by bank transfer, PayPal or credit card at their own expense shall be borne by the parties themselves.
B.4.3 The price of the booked services is to be paid either to YOGANECT, which accepts the payments on behalf of the organizer, and/or directly to the organizers. The participant may be invoiced for costs by more than one party (these are listed in detail on the credit card receipt or account statement of the customer); however, these may not exceed the total price of the booked event.
B.4.4 The possible methods of payment are listed for each trip and may vary.
Normally, the event price will be collected or requested by the organizer via the YOGANECT event platform on his own account. In some cases
B.4.5 If the participant chooses the credit card as means of payment, the participant expressly authorises us to collect the owed event price on behalf of the organizer via the credit card number. If the participant chooses online bank transfer as the means of payment, he/she shall make the payment himself/herself as part of the online bank transfer process.
B.4.6 The taxes and fees applicable based on these General Terms and Conditions may depend on the choice of payment method. Taxes and exchange rates may change during the customer's booking and stay.
B.4.7 Your credit card company may also charge processing fees for payments in a foreign currency.
B.4.8 In the case of bookings for which no immediate deposit is agreed, YOGANECT or the organizer is entitled to check the validity of the bank card by collecting a minimum amount (usually 1 Euro). The minimum amount will either be refunded immediately or deducted from the remaining amount to be paid. The participant does not incur any costs as a result of this measure. YOGANECT and/or the organizer are also entitled to have the availability limit of the bank card confirmed by the issuing bank regarding the amount of the booking sum in the case of bookings without down payment.
B.5 Right of withdrawal
B.5.1 The event platform of YOGANECT primarily provides services in the field of leisure activities, in particular admission tickets for events. The mediation contract between YOGANECT and the participant will be entered upon explicit request when sending the booking request and will be fulfilled directly and completely by YOGANECT. According to § 312d Abs. 3 BGB the participant has no right of revocation for the brokerage contract with YOGANECT. The participant will be informed about the loss of his right of revocation and the premature fulfilment of the mediation contract by YOGANECT at a suitable place in advance.
B.5.2 For the main contract, which has the provision of services in the areas of accommodation, transportation, delivery of food and beverages as well as leisure activities, and in which the organizer commits himself upon conclusion of the contract to provide the service at a certain time or within a specified period, there is no legal right of revocation or the right of revocation for users can expire prematurely. Since YOGANECT primarily offers services in the field of leisure activities, in particular admission tickets for events, there is no legal right of revocation.
B.5.3 For the main contract YOGANECT offers the organizers and participants the possibility to agree on a voluntary right of revocation.
B.6.1 The conditions for cancellation, withdrawal or rebooking to the main contract are regulated separately on the event page and in the contract conditions between the organizer and the participant. YOGANECT is not a contractual partner in the relationship between the organizer and the participant and cannot provide any information about the conditions there.
B.6.2 The amount of the fees incurred for cancellation shall be based on the provisions of the organizer. It is recommended to take out travel cancellation insurance.
B.6.3 The rebooking of a confirmed event is only possible by withdrawing from the booked event and simultaneously re-booking another event, unless the organizer has provided special provisions for this.
B.6.4 If the participant wishes to cancel his booking due to an error on his part (e.g. due to typographical errors), the participant is generally obliged by law to compensate the organizer for the loss of trust, i.e. those financial disadvantages which have arisen as a result of trust in the validity of the booking.
B.7 Passport, customs and health regulations
B.7.1 The participant is responsible for informing himself/herself about the valid entry and exit regulations as well as passport, visa, customs, foreign exchange and health regulations and for obtaining passport, visa and health documents. All disadvantages resulting from non-compliance with these regulations shall be borne by the participant,
B.7.2 YOGANECT can provide information in an appropriate manner about entry, passport and visa requirements. The information and notices shall be given without legal obligation.
B.7.3 When the travel agent refers to passport, visa, currency or health regulations for a destination, it is assumed that the participant and the accompanying persons are Luxembourg citizens. If this is not the case, the participant must contact the relevant embassy or consulate independently.
B.7.4 YOGANECT is dependent on the information of third parties regarding these instructions and expressly points out that the regulations can be changed at any time by the authorities. YOGANECT assumes no liability for the correctness, completeness or up-to-dateness of the information provided.
B.8 Limitation periods, statute of limitations
B.8.1 Claims for non-performance of the brokerage contract must be asserted against YOGANECT within one month.
B.8.2 This exclusion period begins with the end of the mediated event service as agreed in the main contract, in case of several consecutive event dates with the end of the last event service. However, this period shall not commence before the participant has become aware of the circumstances giving rise to the claim.
B.8.3 After expiry of this period, the participant may only assert claims against the YOGANECT if he was prevented from observing the deadline through no fault of his own.
B.8.4 The limitation period for claims of the participant against the YOGANECT is one year. The limitation period begins at the end of the year in which the claim arose, and the participant becomes aware of the circumstances giving rise to the claim and the person of the opposing party or could have become aware without gross negligence. The one-year limitation period does not apply to claims of the participant due to injury to life, limb or health or due to damage resulting from an intentional or grossly negligent breach of duty.
The prices offered do not include insurance surcharges. YOGANECT therefore recommends the participant to take out insurance for himself/herself and the persons registered and participating in the event, such as travel cancellation insurance, risk insurance, pecuniary loss insurance, accident insurance, luggage insurance or travel health insurance with return transport from abroad.
B.10 Choice of law, place of jurisdiction
B.10.1 The entire legal and contractual relationship between YOGANECT and the Participant shall be governed exclusively by the substantive law of Luxembourg. The provisions of international agreements, which contain contractually indispensable provisions for the benefit of the Customer, shall remain unaffected.
B.10.2 If the participant is a merchant or legal entity under public or private law or has no general place of residence or business in Luxembourg, the exclusive place of jurisdiction for all disputes arising from the mediation relationship shall be the registered office of YOGANECT in Grevenmacher, Luxembourg.
B.10.3 Should individual provisions of these General Terms and Conditions of Contract be invalid or unenforceable or become invalid or unenforceable after conclusion of the contract, the validity of the remaining provisions of the contract shall not be affected thereby. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic objective pursued by the contracting parties with the invalid or unenforceable provision. The above provisions therefore apply accordingly if the contract proves to be incomplete.
B.11 In Addition to our GTC
These supplementary conditions apply in addition to our GTC. Should individual conditions overlap or be repeated, the stricter conditions shall apply.